Simply register and fill in the form provided. It takes less
than 3 minutes and registration is free.
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Do I need to pay anything to join?
Absolutely not.
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Now that I’m a member, where can I sign up for your surveys?
You do not need to sign up for surveys or do anything else. When
we receive a survey project from research companies, we will send out a survey
email invitation to selected members, based on specific criteria set by the
research companies. Based on the answers received, our research partners may
then select and contact specific members who are eligible, and directly to
invite them to participate in the survey. How soon you will receive surveys
depends on the projects we receive.
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I’ve filled out a pre-screening questionnaire. How come I
haven’t heard anything yet?
Our research partners are looking for candidates that fit their
specific criteria. The pre-screening questionnaire is used to screen interested
survey-takers for eligibility for that particular survey. You will only be
contacted by our research partners if you are eligible and shortlisted for the
survey.
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What do I do if I need to update my personal information, e.g.
email address?
To change your particulars all you need to do is:
1.
Visit the Member Area at www.morvo.com/memberarea and log
in using your Member#/email and password (if you've forgotten your password,
you can use your password reminder facility, by clicking on "forgot password?"
2.
Go to "Settings" (on your left) and click on "Member
Details"
Established in 1997, YourSay is one of the first companies in
the world to help marketing and research companies worldwide gather consumer
opinions via the internet.
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Why do you want to pay me to hear my views?
Your input is valuable because it helps companies understand
what consumers want, which in turn helps them to develop better products and
services. The best way to do this is to gather feedback from consumers, like
you, directly. Imagine how much they could lose if they didn't research
consumers' opinions first.
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Do you accept international members?
Yes. YourSay.com accepts members worldwide, no matter where you
live.
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I clicked the "Join now!" button and nothing happened. What
should I do?
Make sure that your browser enables javascript (you can check
the settings on your browser for this). If javascript is enabled and it still
does not work, you can request for us to sign you up on your behalf. All you
need to do is give us the same information as requested on the registration
form. Once we have registered you as a member, you can immediately log in to
the Member Area to change your password or any other details.
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Where do I send my comments, questions or suggestions if I
have any?
We welcome your feedback, suggestions and questions. You can
email us at info@yoursay.com
A Focus Group is a gathering of individuals who share certain
common characteristics, to discuss or express their views on matters or issues
usually related to a particular product or service.
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What is expected from me during the Focus Group?
All you need to do is express your views and opinions on a
particular product or services. Our research partners, who chair the focus
group, will guide you throughout the session. There is nothing you need to
prepare for the session.
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Where will the surveys & focus groups be held?
The venue varies between projects. Specific directions on how to
get there will be given to you when our partners contact you.
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How long is a session?
The duration varies between projects. Focus groups usually last
for two hours. Other surveys may last anywhere from 10 mins to an hour.
Am I obligated to participate when I register for a survey?
No. We do not want you to do anything you do not wish to. When
you register, you merely express your interest in participating in our research
projects. If you decide to change your mind when our research partners contact
you, that’s perfectly all right.
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Will I definitely be selected for the session I registered
for?
No. It depends on what our research partners are looking for
(but we certainly hope so).
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How often can I participate?
As often as your time allows you. However, it is subjected to
the requirements of each individual project.
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What if I can’t make it for the focus group at the last
minute?
In the unfortunate event that you cannot attend the focus group
due to last minute commitments, please contact our research partner immediately
so that they can arrange for an alternative.
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How will I know when a new survey is available?
When we receive a survey project from research companies, we
will send out a survey email invitation to selected members, based on specific
criteria set by the research companies. Based on the answers received, our
research partners may then select and contact specific members who are
eligible, and directly to invite them to participate in the survey. How soon
you will receive surveys depends on the projects we receive.
You’ll get paid for your opinions with cash, gifts and/or
Morpoints. These Morpoints get converted to cash each month.
You’ll get Referral rewards in the form of Morpoints, whenever you refer others
to participate in surveys.
You’ll get lucky draw entries and the chance to win fantastic prizes.
You'll get Morpoints for trying free offers.
You’ll be the first to try and test products before they are launched or
improved.
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How much will I be paid for participating in surveys?
It varies between projects. Most of the time, you will be paid
cash and/or Morpoints. For cash payments, it may range between $15 to as high
as $100 or more, depending on the desired profile required for the project.
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How do I know how many Morpoints I will get for participating
in a particular survey?
This will be indicated in the survey email invitation that we
send out. It varies between projects.
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When and how do I collect my rewards?
For cash/gift rewards, it is usually awarded immediately after
the survey. For Morpoints, it will be awarded after our research partner has
ended the survey and confirmed your participation.
To get paid, please note that you must arrive on time.
Morpoints are rewards points that you get when you participate
in surveys, try free offers, or when the people you refer participate in
surveys or try free offers. The Morpoints given will vary between projects, as
well as between offers.
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How can I collect Morpoints?
You may be awarded with Morpoints when you participate in
surveys, try free offers, or when the people you refer participate in surveys
or try free offers. The Morpoints given will vary between projects, as well as
between offers.
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How long does it take for the Morpoints to be credited into my
account, after a survey?
Your Morpoints will be awarded after our research partner has
ended the survey and confirmed your participation. This may take a few weeks.
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When do my Morpoints expire?
Your Morpoints never expire. They will automatically be
converted to cash each month for you.
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Is there a limit to the amount of Morpoints I can collect?
No, there is no limit to the amount of Morpoints you can
collect.
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Can Morpoints be combined or transferred from different
accounts to get rewards faster?
Sorry, Morpoints cannot be combined nor transferred from
different accounts.
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What is the cut-off time for Morpoints collection within a
particular month?
It will be the last day of the calendar month based on Singapore
Time (GMT +0800).
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How can I check how many Morpoints I have?
Simply log in to the Member Area and go to “Morvo Bank”. You can
check how many Morpoints you have collected there.
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How can I convert my Morpoints to cash?
You don’t have to. Your Morpoints will be automatically
converted to cash each month.
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How do I cash out my rewards?
Each month, your Morpoints will be automatically converted to
cash.This cash will be stored in your member account until you decide to encash
it. To cash out, simply click on "Encash". For countries where we have
established a banking relationship, we will deposit the cash directly into your
bank account. This is currently available for Singapore. For all other
countries, you'll receive a check in US dollars in the mail.
Free offers are free services or products, offered by our
partners, that you can enjoy, for free. There is no purchase required, and
absolutely no obligation to buy. Many of these offers are made up of
time-limited free trials of useful services.
The number of Morpoints you get for trying each offer is indicated beside the
offer, and varies from offer to offer.
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Are these offers really free?
Yes, they are really free. We understand that there are lots of
offers out there, all proclaiming to be free. Unfortunately, not all of them
are. That's why we are dedicated to featuring only genuine, free cash offers.
We apply a strict selection criteria to all the offers we find, so you can be
assured that the offers featured are truly, 100% free.
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I live outside of the U.S. Do the offers still apply to me?
If you live outside of the U.S., you can take those offers that
have a "For all countries" description.
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Who do I get the cash rewards from? YourSay or the Merchants?
The cash rewards come directly from our strategic parter, Ovago.
They are given in the form of Morpoints. Every 100 Morpoints you collect gives
you $1 cash. Each month, your Morpoints will automatically be converted to cash
for you.
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Why are you paying me to try these free offers?
Merchants pay to advertise their free offers. In appreciation of
you trying these free offers, we would like to share these earnings with you by
giving you cash rewards.
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Do all the free offers require me to give my credit card
information?
No. Free offers that do not require credit card information will
be indicated with a "No credit card required" description.
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Why do I have to enter my credit card information for some of
the free offers?
This is to ensure that the free offer is restricted to one per user, that the
user is genuine, as well as to prevent abuse.
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Will my credit card be charged during the free trial period?
No. It is usually stated in the free trial terms and conditions
of each merchant that your credit card will not be charged.
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Will my credit card be charged after my free trial expires?
No, unless you continue with the service after your free trial
expires.
If you do not wish to continue with the service, there are usually two ways to
cancel:
1. For Opt-in services: To cancel the service, you do not need to do anything.
The service will automatically be terminated after your free trial expires. If
you wish to continue the service, simply make a purchase.
2. For Opt-out services: To cancel the service, please inform the merchant that
you wish to cancel the service BEFORE your free trial expires. If you wish to
purchase the service, you do not need to do anything. The merchant will
continue providing you with the service and start you on a paid plan.
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How do I inform the merchant that I wish to cancel my service?
It varies between merchants. Cancellation can usually be done
via email, phone or through their Web site.
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How do I get Morpoints by trying free offers?
Simply visit your YourSay PWS, at www.yoursay.com/ followed by
your Member#, for example, www.yoursay.com/123456. Once you're at your PWS, go
to "free cash", click on any of the offers, and then complete the steps
indicated for that free offer. In order to earn Morpoints for trying the
offers, please make sure that you're at your own YourSay PWS before clicking on
the offers.
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How do I know how many Morpoints I will receive?
The number of Morpoints you get for trying each offer is
indicated beside the offer, for example, GoToMyPC, 200 us.Morpoints. This means
that you'll get 200 us.Morpoints for trying and completing the free offer from
GoToMyPC.
Why do I get rewarded for referring my friends to join?
To is our way of thanking you for referring your friends to
YourSay.
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I’ve referred many people. How come I don’t see any Morpoints
in my account yet?
You get Morpoints only when 1. you engage in any activities that
reward you with Morpoints, 2. your referrals engage in activities that rewards
them with Morpoints. These activities include participating in particular
surveys, trying free offers and shopping via your Ovago e-mall. You do not get
Morpoints just by referring others to join.
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What are Referral Rewards? How do they work?
Referral Rewards are our way of thanking you for referring your
friends to YourSay. When the friends you refer participate in surveys or try
free offers and earn Morpoints, you’ll earn the equivalent of 5% of the points
they enjoy. For example, if they earn 1,000 Morpoints, you’ll enjoy 50
Morpoints just for referring them.
This also applies to the friends they refer, and the friends that their friends
refer, and so on, all the way to five levels deep. So the bigger your network,
the more rewards you’ll enjoy.
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Will I get Morpoints when my referrals participate in a survey
a year from now?
Simply activate the password reminder facility by going to
www.morvo.com/memberarea and clicking on "forgot password?" Your password will
be emailed to you immediately.
If I want to terminate my membership, what should I do?
To terminate your membership, please log in to the Member Area
at www.morvo.com/memberarea
with your Member#, and click on "Settings" on the left. Do note that upon
termination, any rewards you may have accrued will be forfeited.
Please DO NOT email us with termination requests. Due to security reasons, we
will NOT be able to fulfill such requests via email.
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Are there any fees involved in the termination of membership?
There are no fees involved in the termination of membership.
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Can I unsubscribe from your mailing list?
Sure, you can unsubscribe at any time. All mailings, except
corporate announcements, are optional. To manage your email preferences, please
log in to the Member Area at
www.morvo.com/memberarea with your Member#, and click on "Settings" on
the left.
Please DO NOT email us with unsubscription requests. Due to security reasons,
we will NOT be able to fulfill such requests via email.
Any information you give us will be treated with the strictest
confidentiality. The only other people who will have your information other
than YourSay will be our research partners, who are the ones conducting the
actual research.
The information gathered will be used solely for the selection process of our
research projects. YourSay will not sell or use it for any other purposes. For
each survey, our research partners will state certain criteria, for e.g.
female, aged 20 to 29, owns a car. Therefore, we will need to screen all
interested members for eligibility first. As part of this process, interested
members will fill in a pre-screening questionnaire, that may contain questions
about their gender, age, income, and whatever information our research partner
needs for that survey. Based on the answers gathered, our research partner will
then shortlist survey candidates. They will then contact the shortlisted
candidates to arrange a date and time to do the survey.
